469-778-0099

Effective Date: March 30, 2026

Citizens Healthcare Services LLC uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. By providing your phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. The following terms explain how we manage SMS communication and your rights related to receiving text messages.

  1. SMS Consent Communication

    The phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes. Your information is used solely for communication related to our home health care services.

  2. Types of SMS Communications

    If you have consented to receive text messages from Citizens Healthcare Services LLC, you may receive messages related to:

    • Conversational purposes

    Example Message:

    “Hello, this is Citizens Healthcare Services LLC regarding your home care services. Please reply STOP to opt out of SMS messaging at any time.”

  3. Message Frequency

    Message frequency may vary depending on the type of communication.

    For example, you may receive up to 1–4 SMS messages per week related to your care, appointments, or service updates.

  4. Potential Fees for SMS Messaging

    Please note that standard message and data rates may apply based on your mobile carrier’s pricing plan. Charges may vary depending on whether messages are sent domestically or internationally.

  5. Opt-In Method

    You may opt in to receive SMS messages from Citizens Healthcare Services LLC through the following method:

    • By submitting an online form and checking the SMS consent checkbox

  6. Opt-Out Method

    You can opt out of receiving SMS messages at any time by:

    • Replying “STOP” to any SMS message you receive
    • Contacting us directly to request removal from our messaging list

    Once you opt out, you will no longer receive SMS communications unless you opt back in.

  7. Help & Support

    If you are experiencing issues with SMS messaging, you can:

  8. Additional Options

    If you prefer not to receive SMS messages, you can simply leave the SMS consent checkbox unchecked when submitting any form on our website.

  9. Standard Messaging Disclosures

    • Message and data rates may apply
    • You can opt out at any time by texting “STOP”
    • For assistance, text “HELP” or contact us directly
    • Message frequency may vary
    • For more information, please review our Privacy Policy and Terms & Conditions

  10. Contact Information

    Citizens Healthcare Services LLC